Protecting your BlackBull Markets account

Online fraudsters and hackers are targeting their victims in increasingly sophisticated ways. As such, recognizing online threats has never been more important than right now.

V BlackBull Markets' se vAt BlackBull Markets', we employ the highest security standards throughout our organization and encourage safe online behavior for employees and clients.

Safe online behaviour

Never give out your passwords to anyone
Be extremely selective about who you share personal information with.
Be wary of phishing calls and emails from scammers who may mimic known contacts.
Don't open suspicious emails or attachments - delete them or report them to your email provider.
Do not respond to phone calls or emails asking for remote access to your computer.

Keep your BlackBull Markets accounts safe

Please note the following points to ensure the security of your BlackBull Markets accounts.

We will only send you emails from our domain: blackbullmarkets.com
- Beware of fake email domains such as blackbull.com or similar variants.
We will only contact you on phone numbers from New Zealand (country code +64).
Please check the SSL certificate of our website every time you visit. The SSL certificate ensures that you are on the correct site and that your connection is encrypted.
- To do this, click on the padlock icon in your browser's URL bar.
Deposits and withdrawals from your BlackBull Markets account should only be made from the BlackBull Markets secure client area.

The only legitimate BlackBull Markets websites are:

What should you do if you have been targeted by scammers?

Cease all communication with scammers (hang up the phone and do not respond to emails).

You should then immediately contact our support team at support@blackbullmarkets.com or call us on +64 9 558 5142. Our support team will also cover you via live chat 24 hours a day, 7 days a week.

Our support team will walk you through the entire process to ensure the security of your BlackBull Markets accounts.

To report non-emergency fraud attempts, such as a phishing email that you did not open, please contact hoax@blackbullmarkets.com