An internal mail system is included in the MetaTrader 5 platform. It enables you to get critical information from your broker, such as
- information on open accounts,
- valuable platform features,
- future events, and so on.
The Toolbox window's Mailbox tab displays all the emails.
How to view mailbox in MT5
Click on the “Mailbox” tab to view all your emails.
- An unread email is marked with a yellow envelope icon and the subject f the email is bolded.
- The read emails are not bolded and are marked with an white open envelope icon.
- Email that you have sent are represented by an arrow icon.
In situations where you don't have the toolbox opened:
- Hover around the “View” menu on the menu bar and click on “Toolbox” to display the toolbox
- Or use the “Ctrl + T” keyboard shortcut
Opening and reading emails in MT5
Simply double-tap or double-click the email you want to read, to open it.
The email will open in a new window, showing different information like:
- Sender
- Subject
- Time
- The content of the email
From this new window, you can use the toolbar of different commands to:
- Reply to the email
- Save the email in HTML or text format
- Print the email
- Display a preview window before printing
- Save files attached to the email
