Why do I get the message ‘Invalid Account’?

The ‘invalid account’ error occurs when your username or password is incorrect. This can also occur if you have selected the wrong server address. Please check your account details and try again.

You should be connecting to one of two BlackBull Markets servers when you are logging in. Either our ‘Demo’ or ‘Live’ server, please make sure you are selecting one of those options. They will be presented to you in the following format: