Please note, the following methods only work if you can log in to your Meta Trader 4 Account. If you have forgotten your password you will have to email us at firstname.lastname@example.org to request it to be changed.
While logged into the MT4 Account you wish to change the password for:
In your BlackBull Markets MT4 Manager window press "Ctrl+O", and proceed to Step 3.
In your BlackBull Markets MT4 Platform, and click on “Tools” in the menu bar in the top left-hand corner of the MT4 window.
In the "Tools" drop-down menu click “Options”.
In the "Options" window, please select the “Server” tabs. In the "Server" tab there you will want to click on “Change” on the right-hand side of the window next to the password input field.
A "Change Password" window will open, here you can change your Account password. You can also set/change your investor password (this gives read-only access to your account to people who login using this password). Please note that your password should contain a mixture of uppercase and lowercase letters and numbers.
After clicking “OK” your password will be changed, and you will need to use your new password the next time you log in to your account.