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We offer access to a wide range of markets which can be traded on any of our accounts. Find out more.

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BlackBull Markets provides you with the world-renowned MetaTrader 4. Download it on the platform you prefer. Find out more.

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Based out of Auckland, New Zealand, we bring an institutional trading experience to the retail market.

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Trading

Financial Markets

Markets Overview Forex Index and Share CFDs'Commodities Precious Metals Energy Share Trading

Trading accounts

Accounts Comparison Standard Account Prime Account Islamic Account Institutional Account Active Trader Account

Trading Technology

Technology Overview Equinix Data Centre Infrastructure ECN Liquidity

Platforms

MetaTrader

MetaTrader 4 MetaTrader 5 WebTrader

Virtual Private Servers

VPS Trading NYC Servers BeeksFX

Additional Information

Fix API Trading

Partnerships

Referral Programs

Refer a Friend Introducing Brokers CFA Affiliates Program Regional Representatives

Social Trading

Social Trading Overview ZuluTrade MyFXbook

Institutional

Lead and Follow Trading White Labels Prime Liquidity Risk Management

About us

Introducing BlackBull Markets

About us Why BlackBull Markets Global Presence Careers Contact Us

Corporate Governance

Compliance Legal Policies AML Requirements Safety & Security Segregated Client Accounts

Publicity

Awards Company News Sponsorships

Support

Support

Account Management Deposits/Withdrawals Security Of Funds MetaTrader 4 Company Info Share Trading

Education

Learn to Trade Trading Videos Trading Guides Trading Glossary

Trading Resources

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Client Support > MetaTrader 4

MetaTrader 4

MetaTrader 4

Do you need help with MT4? In this section, you will find answers to common MT4 issues.

Support articles:

How do I change my MetaTrader 4 Password?
How do I download MT4?
How do I download MT5?
What is MT4?
What is our MT4 Server Time?
What server do I use?
How do I place trades on MT4?
Can I place ‘One Click’ trades?
How do I add a Stop Loss or Take Profit?
My Stop Loss or Take Profit has not been added to my trade
How do I place a Trailing Stop?
How do I place a Pending Order?
How can I partially close a Trade?
What does “Trade Context is Busy” mean?
Why can’t I change the time on MT4?
How do I change the time scale on my charts?
Where can I find the swap rates?
Why do my swap rates triple for positions held over a Wednesday?
Why do I get the message ‘Invalid Account’?
Do you support and allow Expert Advisers?

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NZ PHONE

(+64) 9 558 5142

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0800 BB Markets

ADDRESS

Level 20, 188 Quay Street, Auckland Central, 1010, New Zealand

EMAIL

support@blackbullmarkets.com

“Amazing customer support!”

“Great response and leverage”

Black Bull Group Limited (trading name: BlackBull Markets) is a company registered and incorporated in New Zealand (NZBN 9429041417799) located at Level 20, 188 Quay Street, Auckland Central, 1010. Black Bull Group Limited is a registered Financial Services Provider (FSP403326) and holds a Derivative Issuer Licence issued by the Financial Markets Authority.

Black Bull Group UK Limited is registered in United Kingdom, Company Number - 9556804. Payment clearing services provided by: BlackBull Group UK Limited (Company Number - 9556804) Address - 483 Green Lanes, London, Greater London, United Kingdom, N13 48S

Thank you for visiting our website. Please note that we do not accept residents from Canada as clients. For any questions, feel free to email us at compliance@blackbullmarkets.com.

BBG Limited is incorporated and regulated by the Financial Services Authority (FSA) of Seychelles

Risk Warning: Trading foreign exchange on margin carries a high level of risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange, you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and, therefore, you should not invest money you cannot afford to lose. You should make yourself aware of all the risks associated with foreign exchange trading and seek advice from an independent financial advisor if you have any questions or concerns as to how a loss would affect your lifestyle.

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