To withdraw funds from your account, visit the ‘My Wallet’ tab found on the left-hand side of the portal.
Find the ‘WITHDRAW FUNDS’ tab along the top of this portal page. Within this tab, you will be presented with a 4-step process to request a withdrawal.
Please note: you will have to transfer funds from your trading account/s back to your wallet/s before you can request the withdrawal.
Step #1. Select the method by which you want to make a withdrawal. Only methods that you are approved to use will show up as an option to select.
Step #2. Select the wallet from which you want to make a withdrawal. Please note: Each withdrawal request is restricted to one wallet.
Step #3. Specify the amount you want to withdraw.
Step #4. Finally, confirm your request within the Secure Client Area, and the status of your request will change to pending.
We will process your withdrawal in less than 24 hours and transfer your funds via your designated method.