About us

About us

Based out of Auckland, New Zealand, we bring an institutional trading experience to the retail market.

How do you access support in the Secure Client Area?

To access support within the Secure Client Area, visit the ‘Contact Us’ tab found on the left-hand side of the portal. 

From here you will find our contact details, including our support phone numbers, our support email address, and our live chat. 

Simply click your preferred method of contact. 

You can contact us via our New Zealand phone number (+64) 9 558 5142, our toll-free international number 0800 BB Markets (0800 22 6275387), or our support email address support@blackbullmarkets.com 

Alternatively, a live chat box exists in the bottom right-hand side of the portal no matter what page you are visiting. Click the ‘Live Chat 24/7’ box, input your details, and you will be directly connected to one of our many experienced support staff. 

View of the Contact Us tab within the SCA